Contact Us
Get in Touch
Have questions or need support? We're here to help!
Email us at:
support@matchbound.appWe typically respond within 24-48 hours on business days.
Frequently Asked Questions
How do I download MatchBound?
MatchBound is available on the iOS App Store. Simply search for "MatchBound" or use the download button below to get started. The app is free to download with optional premium features.
Is my data private and secure?
Absolutely. We take your privacy seriously. All your data is encrypted and stored securely. Your journal is private and only accessible to you and your partner. We never share or sell your personal information.
Can I export my entries and photos?
Yes! You can create a beautiful printed keepsake book or export your journal as a digital album. All your entries, photos, and memories can be saved and shared however you like.
How does the prompt and reveal system work?
Each week, both you and your partner receive the same prompt. You each answer independently — you can't see your partner's response while writing. Once both of you have answered, the responses are revealed side by side.
What happens to my data if I cancel?
Your data always belongs to you. If you decide to cancel any premium features, you can still access and export all your entries and photos. We recommend creating a keepsake book or exporting your data before deleting your account.
Do you offer customer support?
Yes! Our support team is available via email at support@matchbound.app. We're here to help with any questions, technical issues, or feedback you may have. We typically respond within 24-48 hours on business days.
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Join couples everywhere documenting their love story with MatchBound.
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